NHS Manager Awarded £1 Million pay-out for unfair dismissal

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An IT manager at an NHS trust has been awarded £1m in compensation by an employment tribunal after he was unfairly dismissed.

Richard Hastings, who worked for King’s College Hospital NHS Foundation Trust, was dismissed in October 2015 for gross misconduct following an incident in the car park.

Hastings had an altercation with a van driver and contractor after he tried to make a note of the vehicle’s registration number when the driver racially abused and assaulted him.

Hastings had called the hospital’s security office for help but no record of the phone call was logged. Security confirmed they had received the call and that nobody came to his aid.

The tribunal heard how in disciplinary proceedings led by the Trust, Hastings was consistently painted as “the aggressor” when he had simply been trying to defend himself. CCTV footage backed up his case and he had an exemplary work record.

The tribunal found that the process had been biased and discriminatory against Hastings, who is of British Caribbean descent, with one meeting described as an “interrogation”.

It also criticised the Trust’s “catalogue of failings” to properly investigate his grievance of being racially abused in the car park. They repeatedly missed opportunities to gather more evidence of Hastings’ innocence and there were numerous inconsistencies in the opposing evidence.

Louise Brown, an employment lawyer at Excello Law which represented Hastings, said he “was the victim of an institution whose desire for an easy solution resulted in a total disregard for the wellbeing of an employee of nearly 20 years”.

“The tribunal found that the trust’s initial investigation into Mr. Hastings’ suspension was ‘fundamentally flawed’ and served only to support the organisation’s bias towards our client.

“The substantial damages awarded by the tribunal reflect the significant loss of Mr Hastings’ pension rights following his dismissal and serve as a timely reminder to employers with final salary schemes in place that a failure to follow fair, unbiased and thorough disciplinary procedures, that are not tainted with discrimination, can result in huge compensation awards.”

Paralegal Carole Spencer added that employers need to act with more care when carrying out disciplinary processes to ensure they are not discriminatory.

She said: “Every advisory or decision-making role in disciplinary procedures carries the responsibility of reviewing all the evidence, or lack of evidence, and questioning any omissions or potential bias to avoid fundamentally affecting the outcome.”

Small businesses often don’t have the benefit of an in-house HR team focused on claim prevention. This can be a factor in employment problems not being nipped in the bud at an early stage and matters escalating until an appearance at the employment tribunal begins to look inevitable.

There are many ways that small businesses can avoid costly employment claims.

The following are more examples of the most common employment issues that small businesses may face:

Employment contracts:

While paper free working is currently extremely fashionable, unfortunately, this is not a valid excuse for not having employment contracts and policies in place. Employees have a right to receive written terms and conditions of employment and certainty over employment terms is good for both the employer and the employee.

Ambiguity over notice periods, working hours and job roles simply leads to more problems in the long run.

Employment contracts can include useful terms, such as the right to pay an employee in lieu of notice if things are not working out, and restrictive covenants to protect against competition and poaching of clients.

Employment policies:

Employment tribunals are rarely impressed when an employer facing a discrimination claim has no equal opportunities policy. Employment contracts should state where an employee can access disciplinary and grievance procedures.

Employers which have policies are in a better position to manage their workforce, which means that problems are tackled head-on before they turn into claims against the organisation.

Employment policies should be regularly reviewed and updated and be readily available to employees. Generally, they should not be contractual and are more for guidance in line with best practice.

The benefits of getting things right from the start in employment law terms cannot be overstated. The cost and management time of defending an employment tribunal claim can have a big impact on a small business. Prevention is certainly better than cure.

We offer a comprehensive HR Audit that will identify if your company has the correct contracts, policies, and procedures in place.

Implementing positive CHANGE in the workplace. Email info@starfishpeople.com or call us on 01243 -607357 to book your HR Audit.

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